Fit Guaranted
For first time customers we recommend ordering our Fit Guarantee products whereby we provide free remake if required, no questions asked. This way you also get to create a good measurement profile.
Shipping
Custom products take around 2 to 4 weeks to manufacture.
We usually try to dispatch before that time.
Once shipped it should reach you within 3 to 7 days.
We will update you when shipped with the tracking number, please track the shipments when we inform you.
Shipping Partner
We ship our custom-fit jeans worldwide – shipping depends on the order value. Above $500 order the shopping free. You have to pay only for the cost of the jeans. FedEx is our shipping partner. On account of the recent Covid19 situation, our current delivery and shipping schedule is delayed and is around 4-6 weeks. Once ready to dispatch we will update you with the tracking number so that you can track your shipment online. Our customer support team will be in continuous discussion with you all the time and assist you with your order.
Where do we ship
We ship all over the world regularly.
Cost of Shipping
The second Jeans/Garment will always cost you less in terms of shipping when you buy 2 jeans. Buying multiple items will save you a lot on shipping.
To know exact shipping cost:
Add your favorite product to the cart, you will find a shipping estimator on the shopping cart page, choose your country from there and our software will automatically calculate shipping according to the country you are located in, the more products you add the shipping cost goes down.
Once you decide to buy a product you will get to fill in your details which will include your country and the shipping cost will be calculated in your total order automatically.
PO Boxes
Please dont give PO addresses, it always causes trouble.
APO Addresses
Please dont give APO addresses, we do not have the faclity to service these areas, we would love to serve the Armed Forces but we always face problems when we try to deliver to APO boxes
LDFD
The courier will deliver it to the address provided by you, if you are not at home they may also use their LDFD(Left at front door) option which is mostly common in USA.
Returns
We offer and recommend Fit Guarantee products for first time buyers, whereby if you are not satisfied with the measurements we give free Remakes on these.
We always recheck the order before dispatching and also enclose a checking report
If our measurements differ from what you submitted we will replace the jeans/garment with a new one absolutely free of charge on return of the old jeans/garment for us to check, the customer just has to send the product at their cost, as these garments are custom made specially for you we do not provide any refunds, this also applies for pre-set sized(ready-sizes) garments as they too are custom made once ordered, the customer has to ship at our contact address at their cost.
The above applies to all our Garments including Jeans, Suits, Trousers, Shorts, Skirts and any other which is listed on our website.
From experience we have found out that if you measure yourself according to our instructions you cannot go wrong, you are used to wearing the ready made fit which are made and cut without keeping in mind your measurements, here we make according to more than 4 measurement of yours.
We already sell at highly discounted prices, even if you need to tweak your measurement once, you can always re-order again after changing your measurement profile , we do not add remake cost to the price hence always providing you the Best Value at a price none can match.
All our garments are hand cut and individually sewn, as a testimony with hand made products they may sometimes differ slightly with the measurements submitted, however as we check each product individually the difference will not be much.
Please note we cannot control customs duties of your country, duty if any has to be paid by you.
We are not responsible if any fabric goes out of stock, we will refund you if any order is placed and we do not have adequate stocks, this applies for single orders. We will not entertain any claims if multiple orders are placed for the same fabric on separate orders and we are not able to fulfill all or any one of them.
Our shipping period is usually faster than we claim, however if the order goes on hold due to a reconfirmation required or a fabric stock issue or any other reason no delay issues can be raised as all orders are custom made, our customer support team will assist you if the order is urgent.